Monday, January 28, 2008

The 90/10 Rule

As Monday is the start of the week for majority of us, I've decided that Mondays should be "Chicken Soup" day (well, at least until I ran out of forwarded emails by friends that I can reproduce... :)). Here's one that was sent by one of my big brothers... An extract from Stephen Covey's popular self-help writings...

Discover the 90/10 Principle. It will change your life (at least the way you react to situations).

What is this principle? 10% of life is made up of what happens to you. 90% of life is decided by how you react.

What does this mean? We really have no control over 10% of what happens to us. We cannot stop the car from breaking down. The plane will be late arriving, which throws our whole schedule off. A driver may cut us off in traffic. We have no control over this 10%. The other 90% is different. You determine the other 90%.

How?....... By your reaction.

You cannot control a red light, but you can control your reaction. Don't let people fool you, YOU can control how you react.

Let's use an example.

You are eating breakfast with your family. Your daughther knocks over a cup of coffee onto your business shirt. You have no control over what just happened.

What happens next will be determined by how you react.

You curse.

You harshly scold your daughter for knocking the cup over. She breaks down in tears. After scolding her, you turn to your spouse and criticize her for placing the cup too close to the edge of the table. A short verbal battle follows. You storm upstairs and change your shirt. Back downstairs, you find your daughter has been too busy crying to finish breakfast and get ready for school. She misses the bus.

Your spouse must leave immediately for work. You rush to the car and drive your daughter to school. Because you are late, you drive 40 mph in a 30 mph speed limit. After a 15-minute delay and throwing $60 traffic fine away, you arrive at school. Your daughter runs into the building without saying goodbye. After arriving at the office 20 minutes late, you find you forgot your briefcase. Your day has started terrible. As it continues, it seems to get worse and worse. You look forward to coming home.

When you arrive home, you find small wedge in your relationship with your spouse and daughter. Why?... Because of how you reacted in the morning.

Why did you have a bad day?

A) Did the coffee cause it?
B) Did your daughter cause it?
C) Did the policeman cause it?
D) Did you cause it?

The answer is "D". You had no control over what happened with the coffee. How you reacted in those 5 seconds is what caused your bad day.

Here is what could have and should have happened.

Coffee splashes over you. Your daughter is about to cry. You gently say "It's ok honey, you just have to be more careful next time". Grabbing a towel, you rush upstairs. After grabbing a new shirt and your briefcase, you come back down in time to look through the window and see you daughter getting on the bus. She turns and waves. You arrives 5 minutes early and cheerfully greet the staff. Your boss comments on how good the day you are having.

Notice the difference?

Two different scenarios. Both started the same but both ended differently.

Why? Because of how YOU reacted.

You really do not have any control over 10% of what happens. The other 90% was determined by your reaction. React properly and it will not ruin your day. A wrong reaction could result in losing a friend, being fired, getting stressed out etc.

Now you know the 90-10 principle. Apply it and you will be amazed at the results. You will lose nothing if you try it. It CAN change your life!!!

P/S: As with all "chicken soup" stories, articles etc, it should be taken with a pinch of salt. Have a great week ahead... :)

1 comment:

TTB said...

sighs... sometimes we speak/act too fast, and normally ended up regretting what we said/did.

side track: i was actually reminded of reading your blog aft getting your donatello (or which one is she?) email... but apparently that story is not in here hehehe... :p:p:p